questions

frequently asked

MOQ, OEM, shipping, and payment, answered by the sourcing team. 10 questions.

What is the MOQ for wholesale orders?
MOQ varies by product, typically 20-100 pcs per SKU for most accessories. For mixed-container orders, we can combine multiple SKUs to meet minimums. Contact us with your list for exact MOQ by product.
Can you mix different product categories in one container?
Yes, that's our core value. You can mix grinding discs, saw blades, batteries, trowel blades, vibrator heads, and mixing paddles in a single container. One shipment, one set of customs documents.
Do you offer OEM and private label?
Yes. We offer three levels: Level 1 (private label on standard packaging, MOQ 500 pcs), Level 2 (custom packaging design, MOQ 1,000 pcs), and Level 3 (custom product specs, MOQ varies). 10-20 day turnaround depending on complexity.
What is the typical delivery time?
Standard stock items: 3-7 days. OEM/private label orders: 10-20 days. Ocean freight: 15-30 days depending on destination port. Express samples: 3-5 days via DHL/FedEx.
Do you offer free samples?
Yes. Free evaluation samples are available for qualified buyers. Standard samples ship within 3-5 days via express courier. The buyer covers shipping costs. Sample fees are deducted from the first bulk order.
Where do you ship from?
All orders ship from our consolidation warehouse in Wenzhou, Zhejiang, China. The nearest port is Wenzhou (about 1 hour by truck), with Ningbo and Shanghai as alternatives for larger container shipments.
What payment terms do you accept?
Standard terms: 30% deposit, 70% before shipment (T/T wire transfer). We also support L/C (Letter of Credit) for orders above $10,000. Payment currency: USD, EUR, or RMB.
How do I know the accessories will fit my power tools?
Every product page lists compatible tool models. We've mapped compatibility for ZhouXun (ZX-series) and major brands. If your tool isn't listed, contact us, we'll verify compatibility before you order.
Can you source accessories not listed on your website?
Yes. Our 10+ partner factories cover a wide range. Send us photos or specs of what you need, we'll source it. This is the advantage of our factory network model.
Do you offer volume discounts?
Yes. Pricing is tiered by order quantity. Mixed-container orders (combining multiple categories) qualify for consolidated pricing. Contact us with your projected volumes for a custom quote.

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